Terms and Conditions

About these terms

This page summarizes the operator’s terms for visitors from Canada. The source terms state an effective date of January 2, 2021 and an update date of August 5, 2024. The full terms and the conditions shown for a particular game, payment method or promotion govern activity on the casino platform. This information website does not register players, accept wagers or handle funds.

Eligibility and account use

Players must be at least 18 and must also meet the legal gambling age and other requirements where they live. Access to a website does not establish that a game or service is permitted in every location. Players are responsible for checking applicable restrictions and providing accurate account information.

Only one personal account is permitted. Accounts must not be shared or used for another person. The operator may investigate duplicate accounts, false information, collusion, automated play, payment abuse or other suspected fraud and may suspend or close affected accounts under its terms.

Games, currencies and settlement

The source lists EUR, USD and CAD as account currencies. Game and provider availability varies by territory; the terms exclude Canada from NYX/NextGen games and restrict certain licensed titles. Individual game rules determine how wagers are accepted and settled. Technical errors and incorrect settlements may be reviewed under the operator’s terms.

Players remain responsible for applicable taxes and any charges associated with their payment method. The terms set out limitations of liability, circumstances outside the operator’s control and procedures for correcting errors.

Deposits and withdrawals

The stated minimum deposit is 10 USD, EUR or CAD. Before withdrawal, deposits generally require wagering of three times the deposit in casino games or once in sports betting. Payment-method availability, verification and applicable conditions can affect processing.

Withdrawals are processed through Visa and Mastercard, including when deposits were made using cryptocurrency or e-wallets. The source's general withdrawal limits are expressed as EUR 4,000 per day, EUR 16,000 per week and EUR 50,000 per month, or the equivalent in other currencies. These EUR figures are not CAD amounts. The source provides for full payment of progressive jackpot wins.

Identity and payment verification

The operator may request an identity document, evidence of the payment method and proof of address issued within the preceding 90 days. Further checks may be required. Its terms include a two-week deadline for requested verification documents and account-closure provisions when verification is not completed. Withdrawals are subject to successful checks and review.

Refunds and dormant accounts

Refund requests are subject to the operator’s conditions. The source describes a 24-hour request window in the relevant circumstances and a 30-day window for reported unauthorized account use. It does not provide an unconditional right to reverse funds already used for play.

An account with no activity for 12 months may be treated as dormant. The source describes a monthly EUR 10 administration fee, subject to its dormant-account provisions. No CAD conversion is stated here.

Complaints and privacy

Raise account, payment or game disputes with the operator and provide the information needed to investigate. Its terms describe escalation when a complaint cannot be resolved, including referral to the relevant regulator. Personal information is handled under the operator’s privacy policy.