Privacy Policy

Scope

This page summarizes National Casino’s published privacy policy. It describes the operator’s processing of player information. This information website does not offer casino registration, a cashier or a contact form; information supplied through the casino platform is handled by the operator and its service providers.

Information covered

The operator’s policy covers registration and contact details, account and transaction records, communications, login and device information, GeoIP data, identity-verification documents and information supplied in surveys or similar interactions. Payment card transactions are handled through a payment gateway; the policy states that the operator does not store payment card details itself.

How information is used

The stated purposes include providing casino services, processing payments, supporting players, verifying identity and eligibility, meeting anti-money-laundering and counter-terrorist-financing requirements, detecting fraud and analysing service use. Marketing is subject to the applicable consent and preference arrangements.

Players can change marketing preferences through their account or contact support@NationalCasino.com. Withdrawing marketing consent does not prevent communications needed to administer an account or meet legal obligations.

Access, disclosure and transfers

Authorized employees and service providers may receive information needed for their work. The policy covers payment and verification providers, other processors and disclosures required by law or needed to prevent crime or protect legal rights. It states that personal data is not sold or rented.

Information may be processed within the EU or EFTA and transferred outside the European Economic Area under the arrangements described in the policy. Information may also be transferred in connection with a sale or restructuring of the business.

Security and retention

The operator describes measures to protect personal information and limit access. No online transmission can be assumed to be risk-free. The policy states a minimum retention period of five years after the last transaction or account closure, reflecting legal and regulatory obligations. Some records may need to be retained longer where required.

Your choices and rights

Players may request access to or correction of their information, raise concerns about its use and object to marketing. Some requests may be limited by legal retention or compliance duties. Contact the operator to make a request or complain about processing; the policy also describes the right to complain to a supervisory authority.

Cookies and third-party games

The operator’s site uses essential, functional and advertising cookies. Browser settings can restrict or delete cookies, although doing so may affect site functions. Third-party game providers may apply their own privacy terms; the source specifically refers to NetEnt’s privacy information. Review the policies that apply to the service you use.