Contact Us
Customer support
For help with a casino account, verification, a payment, a game or a promotion, contact support@nationalcasino.com. The operator also describes live support as available around the clock.
Complaints
Send formal complaints to complaints@nationalcasino.com. Include a clear description of the issue and the relevant account or transaction reference so the operator can investigate. Do not include your password or full payment-card number in an email.
Response times
The operator’s contact page states that it aims to respond within 24 hours. This is the source’s stated timeframe, not a guarantee for an individual enquiry. Verification, payment or complaint investigations may require additional time or information.
Where to send your request
Send account-related requests directly to the operator using the contact details above or its live support. This information website has no account support system or contact form and cannot access casino accounts or process transactions.